Note: The first time you use this device, the system will prompt you to install the driver. For further troubleshooting with this device’s drivers click here. Once you’ve connected your CONTOUR® NEXT LINK device to your computer make sure your insulin pump is within 6 feet of this device.For further troubleshooting with Java click here. Follow the instructions on your screen until Java successfully installs before proceeding.
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Note: If CareLink does not detect a Java plug-in, you can install "Java™" by clicking on the "Troubleshooting" hyperlink located on the bottom right side of the Upload section. Once the applet loads, the first device upload window is displayed. Make sure you are on the Upload screen.If you have forgotten your password, use the self-service tool on the CareLink homepage listed as "Forgot your password?" Uploading Your Data with a CONTOUR® NEXT LINK The system guides you to the appropriate installation steps if Java is not already installed.
Oracle® Java™ Plug-in – the system requires Java to upload data to our servers and is designed to be compatible with the latest version of Java. Adobe® Reader® 7.0 or greater, or Mac Preview, for viewing PDFs Note: At the time of this publication, the system does not support the Microsoft Edge browser or Google Chrome. On Mac only: Apple® Safari® 8, 9, and 10 Mozilla® Firefox® 45 or 52 (ESR – Extended release version) On Windows only: Microsoft® Internet Explorer® 10 and 11, 32-bit and 64-bit Note: On Windows 8 and Windows 8.1, from the Start screen, click the Desktop tile and make sure you are viewing the desktop before you open your browser. The system has been tested to work on the following browser versions: Note: For Windows 7, Windows 8, Windows 8.1, and Windows 10, see also Required plug-ins and drivers for Windows users. Microsoft® Windows® 10 Home, 32-bit and 64-bit Microsoft® Windows® 8.1 Enterprise, 32-bit and 64-bit, from the desktop only Microsoft® Windows® 8 Enterprise, 32-bit and 64-bit, from the desktop only Microsoft® Windows® 7 Ultimate, 32-bit and 64-bit
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